What is a Selfie Ticket?
A Selfie Ticket is a digital ticket to your event with the ticket holder’s picture (their “selfie”) . The ticket is created and displayed within the Ticketleap mobile app, available for both Android and iOS.
Just like any other ticket, event goers can present it at the door to validate that they are a ticket holder.
What’s the process for the event goer?
The event goer buys a ticket via your Ticketleap event page. Then:
Ticketleap sends the event goer an email with instructions to download and log into the app (they will also see these instructions on the confirmation page immediately following checkout).
24 hours before the event start time, event goers will be prompted to create their Selfie Ticket.
The event goer will use the app to take a “selfie” -- a photo of themselves from their phone -- and the app will create their secure, unique ticket.
At the event, the event goer will display this ticket from the app. You can check it with a quick glance, as if it were a paper ticket or an ID.
Do all of my event goers need a smartphone to use Selfie Tickets?
Selfie Tickets can only be displayed from within the Ticketleap app, so your ticket holders will need an Android or iOS smartphone. If you’re concerned that not all of your event goers will be able to download the app, you have two good options:
If someone shows up without a Selfie Ticket, check him/her in by name.
Note: once an event goer has created a Selfie Ticket, their ticket will be marked as redeemed and the corresponding QR code will not scan as valid. Similarly, once a QR code has been redeemed via scanning, an event goer cannot create a Selfie Ticket. This is to ensure that each ticket can only be used once.
What if someone buys a ticket for someone else? Do Selfie Tickets still work?
Yes! The ticket buyer can easily send tickets to others. They should use the “Send to…” feature, which can be found either on the buyer’s order review page, or in the Ticketleap app.
